Conversational AI Chatbot Market, Global Outlook and Forecast 2023-2028

Report ID: 1735142 | Published Date: Mar 2026 | No. of Page: 108 | Base Year: 2025 | Rating: 4.4 | Webstory: Check our Web story

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Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface.
This report contains market size and forecasts of Conversational AI Chatbot in Global, including the following market information:
Global Conversational AI Chatbot Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Conversational AI Chatbot market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Messengers Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Conversational AI Chatbot include IBM, [24]7.ai, Google, Nuance Communications, AWS, LogMeIn, Inbenta, Kore.ai and Gupshup, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Conversational AI Chatbot companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Conversational AI Chatbot Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Conversational AI Chatbot Market Segment Percentages, by Type, 2021 (%)
Messengers
Web Widgets
Others
Global Conversational AI Chatbot Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Conversational AI Chatbot Market Segment Percentages, by Application, 2021 (%)
Large Enterprises
SMEs
Global Conversational AI Chatbot Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Conversational AI Chatbot Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Conversational AI Chatbot revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Conversational AI Chatbot revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
IBM
[24]7.ai
Google
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai

Frequently Asked Questions
Conversational AI Chatbot Market report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Conversational AI Chatbot Market report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Conversational AI Chatbot Market report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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